Due to the COVID-19 pandemic, I have started email communication with my patients at the following email address: firstname.lastname@example.org. We are strictly limiting in person visits into the office to mitigate the risks of spreading the coronavirus. I am conducting most of my appointments by phone or telemedicine, as required.
Email and telemedicine have certain limitations and drawbacks compared to in person visits. Please be aware that there are risks related to unauthorized disclosure or interception of personal health information. The care provided through video or audio communication cannot replace the need for physical examination or an in person visit for some disorders or urgent problems, and you must understand that the need to seek urgent care in an Emergency Department may be necessary. If you chose not to communicate personal health information by email, please write in your name and phone number only and I will call you back (from “No Caller ID” phone number, so please answer).
I will endeavour to reply to your email within 1-2 days. DO NOT use email for urgent medical concerns. Please call 911 or present to the nearest hospital if you have urgent medical concerns. Alternately, you can call Telehealth Ontario at +1 866-797-0000.